Privacy Policy
Last updated:
1. About this policy
This policy describes how information supplied to Barrier Solutions may be handled when you enquire about or use our Termite Barrier and Construction Site Camera Hire services. Our construction-site services are available in Sydney.
2. Information we may collect
You may provide your name, company or builder details, phone number, email address, site address, project information, plans, photographs and preferred dates when contacting us by phone, email or WhatsApp. Please provide only information relevant to your enquiry or project.
3. How we use information
Information you provide is used to respond to enquiries, discuss your requirements, prepare quotes, coordinate our services and communicate about your project or camera hire.
4. Project and quote information
Plans, drawings and site photographs help us understand the proposed work. Avoid including personal or confidential information that is not needed. When configured, the online enquiry form sends your details and optional files securely to our email provider. It does not open your email app. Files are not published on the website.
5. Sharing with service providers
Communications may be handled by the email, messaging and other service providers used to deliver the relevant service. Information may be shared where needed to respond to your enquiry or coordinate agreed work. WhatsApp and other external services have their own privacy practices. Contact us if you have questions about how project information will be handled.
6. Storage and security
Please send only the information needed for your enquiry. Email, messaging and online systems carry security risks, so do not send passwords or unnecessary sensitive information. Contact Barrier Solutions to discuss appropriate arrangements for sensitive project documents or questions about storage.
7. Access and correction
Contact us if you want to ask about information you have supplied, request a correction or raise a privacy concern. Include enough detail for us to understand your request without sending unnecessary sensitive information.
8. Cookies and website technologies
Optional analytics and advertising measurement are disabled unless configured and you choose to allow them. External fonts and images may be loaded from third-party providers. See our Cookie Policy for information about browser storage and external resources.
9. Changes to this policy
This policy may be updated when website functionality or information-handling arrangements change. The date shown above identifies the latest revision of this page.
10. Contact us
Barrier Solutions
info@barriersolutions.com.au
+61 493 385 096
Sydney, Australia
Enquiries and optional measurement
When enabled, online enquiries and attachments are processed by Resend to email our team and send a confirmation. Cloudflare Turnstile checks submissions for abuse. Upstash Redis stores short-lived submission references and hashes for rate limiting and duplicate protection, not enquiry text or attachment contents. These providers may process data outside Australia. Email attachments remain in the email systems used by us and these providers; contact info@barriersolutions.com.au to ask about access, correction or deletion. Do not upload sensitive identity documents.
Optional Google Analytics and Meta Pixel load only after you allow optional measurement. Rejected or unset consent does not enable these trackers. Cookie settings in the footer let you withdraw consent. Provider acceptance is not a guarantee of inbox delivery or a booking.